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When setting up your account, please ensure that you select the correct customer group – ie DURHAM UNIVERSITY.
This shows the correct delivery / collection options - If you do not see the DH1 delivery option, your account is set up incorrectly and this will cause problems when the reports are generated! Please contact me so I can change your account set up - make sure you do this in plenty time so you do not miss the deadline!
PLEASE NOTE - ORDERS ARE ONLY PROCESSED AND COLLATED ONCE THE DEADLINE HAS PASSED - DELIVERY IS THEN 3 - 4 WEEKS AFTER THE DEADLINE DATE.